Service

Shipping Time

Orders ship within 48 hours.

Shipping Method

Delivered via SF Express / JD Logistics.

Warranty Coverage

1-year full-device warranty, in accordance with the national Three Guarantees policy.

Filter Replacement

Recommended every 3-6 months. The app reminds you when it is time, based on usage.

Care Guide

• Exterior — Power off and wipe with a dry, soft cloth. Do not use alcohol or solvents.
• Filter — Replace on the recommended cycle; seal the used filter before disposal.
• Storage — For long-term storage, power off and unplug the device, remove and seal the filter, and keep everything in a dry, ventilated place.

Installation

Ready to use out of the box — no installation required. Just unpack and plug in.